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Terms & Conditions

Important customer information

Thank you for choosing www.PersonalizedHolyCards.com for your customized prayer cards. We strive to provide the highest quality and lowest cost custom printed holy cards, all while giving prompt and courteous personal attention to each order. Occasionally there can be technical print issues that can affect the quality of a finished piece. If there are true printer related errors regarding failure to print cards according to specifications, lost orders, print quality issues, or damaged goods we will address those personally to get the order reprinted in a timely fashion. We have the right to reprint the order to address any quality issues in lieu of a refund. If client does not want a reprint the order, we will refund the order less the setup and cancellation fees noted below. There are no refunds on shipping charges. All refunds are in the form of store credit.

We must be notified of shipment discrepancies within 72 hours of receipt to receive credit. No claims of shortage, print error or damage may be reported after 30 days. We comply with all current Florida sales tax regulations . Outside of the State of Florida, taxes and law compliance are the responsibility of the purchaser. This current published online price list supersedes all previous price lists. All prices subject to change without notice. Not responsible for typographical errors. All of our materials are copyright protected, please respect that. No warranties are implied or expressed for our materials. We take no responsibility for copyright or image quality issues when customers provide their own artwork for use on their custom holy cards.

We offer free setup and proofing via email. The proofing process is the best way to eliminate printing errors related to spelling, grammar, etc... Under no circumstances will we be responsible for typos, errors of omissions or extra characters, or any other type of proofing error if the client chooses not to request a free proof, or if the client approves the proof with such errors and the order has already been uploaded into production, or if the order is placed over the phone. If a client chooses not to receive a proof, by intention or default due to time constraints, our graphic artist will typeset the order at his/her discretion related to layout, art positioning, text size, font, etc...under no circumstances will we be responsible if the client opts to not receive a free proof, or gives us authority to produce the cards without a proof due to time limitations, and then later does not like the graphic design of the card. WE TAKE NO RESPONSIBILITY FOR TYPOGRAPHICAL ERRORS FOR ANY ORDERS PLACED OVER THE PHONE THAT DO NOT OPT TO SEE A PROOF. Please note, due to production time scheduling, image layout/proportions and press run efficiency we may need to adjust the finished cut size of your cards by 1/4" maximum on either or both dimensions.

Please also note that the color of images on your computer screen will often vary from the color of the final printed piece. Every computer monitor is slightly different. Our color printing meets or exceeds industry standards for pleasing color. No specific color matches are guaranteed. Hard copy paper proofs are available for $25 each...that price includes Priority Mail shipping.

All phone, fax or mail orders are bound by these terms and conditions as well.

Regarding RUSH custom printed cards:

Because of the critical time line needed for rush printed customized prayer cards, when we receive an order for these custom holy cards, we stop everything we are doing and immediately start work on them. We are happy to help. Because the majority of our expense in producing them is having employees stop work on other projects and attend to the rush requirements of these orders, any order cancellations after typesetting has been started will be credited half of the original purchase price. If an order (rush order or standard production) is entered without opting to receive a proof, either by intention or time default, there will be no refunds if the job has already gone into production and the printing process has begun. Once an order has been custom printed for a client there is no way to cancel the order and no refunds will be issued for completed work. All refunds are issued in the form of store credit and a $1.39 transaction fee applies as well to cover the original credit card fee charged by our processor. 

Regarding our standard turnaround custom printed holy cards:

All of our work is custom and we have to pay our graphic designers per order whether or not the job is printed by the client. If you decide not to print the cards prior to proof approval we will refund your payment less a $17.50 setup fee and a 15% cancellation fee for the time that we have invested in setting up your order and a $1.39 transaction fee to process the credit. We hope you will find this to be fair.  All refunds are issued in the form of store credit.

We will do all we can to have your cards arrive on time, but we take no responsibility for late deliveries of any of our products that are the fault of UPS or the Postal Service. We will try and assist you in receiving a shipping refund/discount for any service failures on their part that result in a late delivery, but we take no additional responsibility if they fail to meet their delivery times since those things are beyond our control.

For more information about rush orders, please click this LINK .

This price list and website offering is not a commitment to sell. We retain the right to refuse to print certain materials based on content. 

Please note the following upgrade/change order fees:

Ship to address change $7.50
 
Image change $7.50
 
Size change $7.50 + difference in price for the new size
 
Quantity change $7.50 + difference in price for the new quantity.
 
Going from any finish to LINEN $7.50 + difference in price for LINEN ($39.95)
 
Going from matte to glossy or glossy to matte NO CHARGE
 
Rush upgrade $7.50 + difference in price for RUSH ($29.95)
 
Super Rush upgrade $7.50 + difference in price for SUPER RUSH ($59.95)
 
NSF returned check fee $25
 
Color printing on back of 3.5x2 inch wallet size: NO CHARGE
 
Color printing on back for all other sizes: $15
 
Custom cutting to non-standard size 
For quantities under 2500 = $15
For quantities 2500 and up = $25
 
1st 3 Proofs NO CHARGE - Each proof after 3 proofs = $5 EACH

We do not share your email address or other contact info with anyone else. By contacting us via email through this or any of our affiliated sites, or by placing an order with us, you will be added to our email database. We periodically will send out promotions and updates by email. If at any time you wish to be removed from our email list you can simply click the easy unsubscribe button at the bottom of any email you receive. 

We do not discriminate against anyone, but we do reserve the right to refuse to print any materials that we find offensive or in contradiction to our religious beliefs. 

By placing an order with www.PersonalizedHolyCards.com the purchaser agrees to comply with all of the above stated terms and conditions. This site is owned by Catholic Prayer Cards, LLC, Tallahassee, FL.